FAQ & troubleshooting ·

Blizzard's addon API doesn't allow outbound HTTP — only raid-channel chat and gateway messages. We need to ship data to our own server, so a companion app reads SavedVariables and uploads on the user's behalf.

Depends on your tier:

• Member (in the Discord guild) — just your own upload profile.
• Contributor (≥1 upload) — + the full community leaderboard.
• Patron (King of EBG, $9 on Patreon) — + per-player drill-down with match history and gear.

Patron is how we pay for the server. Contributor access is free for anyone who actually sends data.

Each Epic BG is 40v40 = 80 players. After ~50 matches you've already met ~4,000 unique GUIDs. Data accumulates as rosters overlap with other active players.

Check the path — both directories must live directly under Interface\AddOns\:

Interface\AddOns\PremadeIQ\PremadeIQ.toc
Interface\AddOns\PremadeIQ_Leader\PremadeIQ_Leader.toc

If you extracted with a nested folder (PremadeIQ-0.4.0\PremadeIQ\) — move PremadeIQ up one level.

Check:

• Did the match reach its end (PVP_MATCH_COMPLETE event)? If you left, no scoreboard.
• Is it an Epic BG? Regular BGs (AB, WSG, EOTS) are ignored.
• Type /piq status in chat — it shows DB size. If 0, the addon didn't load.

Download the new ZIP, extract it into Interface\AddOns\ overwriting files. SavedVariables is not touched — your collected data stays.

1. Delete Interface\AddOns\PremadeIQ\ and PremadeIQ_Leader\
2. Delete WTF\Account\<id>\SavedVariables\PremadeIQ.lua
3. Run PremadeIQUploader.exe delete-me — this wipes your data from the server too
4. Delete the Uploader exe

This is a known false positive from Microsoft Defender's ML heuristics on unsigned Python apps. Nothing malicious lives inside the uploader: it reads SavedVariables files inside the WoW folder and POSTs JSON over HTTPS to our server.

If Defender has quarantined the file:

1. Open Windows Security (Win + S → type "Windows Security")
2. Left sidebar → Virus & threat protection → Protection history
3. Find the PremadeIQUploader entry → Actions → Restore
4. Optional: add the extracted folder to exclusions (Virus & threat protection settings → Manage settings → Exclusions → Add or remove exclusions → Folder)

If SmartScreen blocks the launch:

1. On the warning popup: click More info → Run anyway.
2. Or BEFORE extracting: right-click the ZIP → Properties → tick Unblock → Apply (clears the "mark of the web" from every file inside in one go).

What we're doing about it:

• Switched from Nuitka --onefile to --standalone directory build (v0.1.1+) — the main heuristic trigger is gone.
• Submitted the file to Microsoft for whitelisting.
• Planned: OV code-signing certificate (~$90/yr Sectigo) that removes the SmartScreen warning entirely.

Run PremadeIQUploader.exe detect — it prints the list of files and where it looked.

If nothing is found:

• Check for a non-standard WoW install path — the Uploader reads the registry key HKLM\SOFTWARE\WOW6432Node\Blizzard Entertainment\World of Warcraft.
• Play one more BG — the PremadeIQ.lua file doesn't exist until the first match.
• Check permissions — the WoW folder is sometimes read-only when installed with admin rights.

The token lives 7 days. When it expires:

PremadeIQUploader.exe login
# browser opens → get a new token
PremadeIQUploader.exe login --token 

You must be a member of the EPIC Discord server. Click the link, accept the invite, then re-run login.

On the first sync with thousands of accumulated players, the request can take 20-30 seconds. This is normal. Subsequent syncs are fast because only the delta is sent.

Uploader and dashboard tokens are independent. Sign in separately in the browser: the "Sign in with Discord" button in the top-right. The same token works — you can copy it from %APPDATA%\PremadeIQ\auth.json, the token field.

You're on the Member tier; you need Contributor. Upload one batch via the Uploader — the tier bumps up automatically on your next request.

Per-player drill-down is only available on the King of EBG tier ($9/mo on Patreon). Subscribe, Patreon assigns the Discord role automatically within minutes, the tier refreshes on your next server call.