FAQ & troubleshooting ·

Blizzard's addon API doesn't allow outbound HTTP — only raid-channel chat and gateway messages. We need to ship data to our own server, so a companion app reads SavedVariables and uploads on the user's behalf.

Depends on your tier:

• Member (signed in with Discord) — just your own upload profile.
• Contributor (an upload within the last 7 days) — + the full community leaderboard, deserters and the in-game premade notices. Stop uploading and it lapses back to Member.
• Patron (King of EBG, $9 on Patreon) — + per-player drill-down with match history and gear.

Patron is how we pay for the server. Contributor access is free for anyone who actually sends data.

Each Epic BG is 40v40 = 80 players. After ~50 matches you've already met ~4,000 unique GUIDs. Data accumulates as rosters overlap with other active players.

Check the path — the directory must live directly under Interface\AddOns\:

Interface\AddOns\PremadeIQ\PremadeIQ.toc

If you extracted with a nested folder (PremadeIQ-0.4.0\PremadeIQ\) — move PremadeIQ up one level.

Check:

• Did the match reach its end (PVP_MATCH_COMPLETE event)? If you left, no scoreboard.
• Is it an Epic BG? Regular BGs (AB, WSG, EOTS) are ignored.
• Type /piq status in chat — it shows DB size. If 0, the addon didn't load.

Download the new ZIP, extract it into Interface\AddOns\ overwriting files. SavedVariables is not touched — your collected data stays.

1. Delete Interface\AddOns\PremadeIQ\
2. Delete WTF\Account\<id>\SavedVariables\PremadeIQ.lua
3. Run PremadeIQUploader.exe delete-me — this wipes your data from the server too
4. Delete the Uploader exe

This is a known false positive from Microsoft Defender's ML heuristics on unsigned Python apps. Nothing malicious lives inside the uploader: it reads SavedVariables files inside the WoW folder and POSTs JSON over HTTPS to our server.

If Defender has quarantined the file:

1. Open Windows Security (Win + S → type "Windows Security")
2. Left sidebar → Virus & threat protection → Protection history
3. Find the PremadeIQUploader entry → Actions → Restore
4. Optional: add the extracted folder to exclusions (Virus & threat protection settings → Manage settings → Exclusions → Add or remove exclusions → Folder)

If SmartScreen blocks the launch:

1. On the warning popup: click More info → Run anyway.
2. Or BEFORE extracting: right-click the ZIP → Properties → tick Unblock → Apply (clears the "mark of the web" from every file inside in one go).

What we're doing about it:

• Switched from Nuitka --onefile to --standalone directory build (v0.1.1+) — the main heuristic trigger is gone.
• Submitted the file to Microsoft for whitelisting.
• Planned: OV code-signing certificate (~$90/yr Sectigo) that removes the SmartScreen warning entirely.

Run PremadeIQUploader.exe detect — it prints the list of files and where it looked.

If nothing is found:

• Check for a non-standard WoW install path — the Uploader reads the registry key HKLM\SOFTWARE\WOW6432Node\Blizzard Entertainment\World of Warcraft.
• Play one more BG — the PremadeIQ.lua file doesn't exist until the first match.
• Check permissions — the WoW folder is sometimes read-only when installed with admin rights.

The token lives 7 days. When it expires:

PremadeIQUploader.exe login
# browser opens → get a new token
PremadeIQUploader.exe login --token 

Joining a Discord server is no longer required — any Discord account works. If sign-in still fails: make sure you approve the permissions Discord asks for, and try again; the login link is only valid for 10 minutes, so an old browser tab has to be reloaded. If it keeps failing, ask in EPIC Discord.

On the first sync with thousands of accumulated players, the request can take 20-30 seconds. This is normal. Subsequent syncs are fast because only the delta is sent.

Uploader and dashboard tokens are independent. Sign in separately in the browser: the "Sign in with Discord" button in the top-right. The same token works — you can copy it from %APPDATA%\PremadeIQ\auth.json, the token field.

You're on the Member tier; you need Contributor. Upload one batch via the Uploader — the tier bumps up automatically on your next request.

Per-player drill-down is only available on the King of EBG tier ($9/mo on Patreon). Subscribe, Patreon assigns the Discord role automatically within minutes, the tier refreshes on your next server call.